The most successful candidates have positive attitudes, energy and are naturally friendly and service-oriented. Customer service is the core of the hospitality industry. Even people in jobs that don’t have direct guest contact are supporting guest service.
To work in hospitality you also need:
- A genuine interest in the hospitality industry
- Ability to work as part of a team, plan your time and to use your initiative
- High level of personal cleanliness and hygiene
- A passion for food & cooking
- Be organised, prepared, adaptable, creative, disciplined, hard-working and open to flexible working arrangements (including shift work)
- Good communication and people skills
- Ability to stay calm in difficult situations
- Ability to stand for long periods of time, lift heavy pots, and work in close proximity with other people
- To like change and be able to think on your feet

