SIT40422 – Cert IV in Hospitality | Hospitality Training Group

This qualification develops the ability to effectively plan, monitor, and evaluate team operations, make informed decisions, delegate tasks, and maintain exceptional service standards in hospitality industry. It reflects the responsibilities of skilled operators who combine well‑developed service, sales, or operational capabilities with supervisory, leadership, and problem‑solving skills to guide and support team performance.

Non-concession:
$1023.80

Concession:
$303.30

Non-concession 15–25:
$400 (capped)

The student tuition fees are indicative only and are subject to change given individual circumstances at enrolment and which elective units are chosen.

The Certificate IV in Hospitality is a nationally recognised qualification designed for individuals seeking to advance their careers into supervisory and team‑leading roles across the hospitality sector. Learners at this level work independently or with limited guidance, using judgement to address non‑routine challenges while upholding high industry standards. This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for acquiring targeted skills in accommodation services, food and beverage, and gaming..

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Pathways

Training Pathways
• Please note: HGT does not offer the qualifications indicated with the pathway, we identify relevant progression that may be attained:
o SIT50422 Diploma of Hospitality Management
o SIT60322 Advanced Diploma of Hospitality Management

Employment Pathways
o Food & Beverage Supervisor / Team Leader
o Bar Supervisor / Duty Manager
o Front Office Supervisor / Concierge
o Housekeeping Supervisor
o Gaming Supervisor
o Shift Manager

Entry Requirements

• There are no entry requirements to study this qualification, although students must be able to provide a Unique Student Identifier (USI) and identification.
• Students must also complete a short Language, Literacy, Numeracy and Digital Skills (LLND) assessment to assist HGT in identifying a learner’s eligibility and individual needs. Support services are available.

Eligibility Requirements

To be eligible for government subsidised training you must:

• Be an Australian Citizen, Permanent Resident or hold an eligible visa.
• Your primary residence must be in Western Australia

Course Outline

21 units must be completed:

9 core units
12 elective units, consisting of:

• 1 unit from the First Group
• 8 units from the Second Group
• 3 units from the Second Group, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

All electives chosen must contribute to a valid, industry-supported vocational outcome.

CORE UNITS

Unit Code	Unit Description	Nominal Hrs
SITHIND008	Work effectively in hospitality service	20
SITXCCS015	Enhance customer service experiences	60
SITXCOM010	Manage conflict	20
SITXFIN009	Manage finances within a budget	30
SITXHRM007	Coach others in job skills	30
SITXHRM008	Roster staff	50
SITXHRM009	Lead and manage people	60
SITXMGT004	Monitor work operations	40
SITXWHS007	Implement and monitor work health and safety practices	30

ELECTIVE UNITS – First Group

Unit Code	Unit Description	Nominal Hrs
SITHIND005	Use hygienic practices for hospitality service	15
SITXFSA005	Use hygienic practices for food safety	15

ELECTIVE UNITS – Second Group

Unit Code	Unit Description	Nominal Hrs
HLTAID011	Provide First Aid (Credit Transfer Only)	18
SITHACS009	Clean premises and equipment	12
SITTTVL001	Access and interpret product information	55
SITXCCS010	Provide visitor information	20
SITXCCS012	Provide lost and found services	2
SITHFAB021	Provide responsible service of alcohol	20
SITHFAB022	Clean and tidy bar areas	15
SITHAFB023**	Operate a bar	30
SITHFAB024*	Prepare and serve non-alcoholic beverages	15
SITHFAB025*	Prepare and serve espresso coffee	40
SITXFSA006	Participate in safe food handling practices	35
SITHIND006	Source and use information on the hospitality industry	15
SITXINV006*	Receive and store stock	20
SITXWHS006	Identify hazards, assess and control safety risks	15

* Prerequisite unit – SITXFSA005

** Prerequisite units – SITXFSA005, SITHFAB021

Delivery Modes

• Traineeship (a workplace-based training program)
• Fee-for-service

Learning Resources

• Workbooks, assessments, checklists and other resources are all provided by HGT either in hardcopy or online depending on the individual circumstances.
• All training delivery and practical assessments are carried out on the job in the workplace.

Time Frames

• Depending on part time or full-time hours to complete Cert IV in Hospitality ranges from 24 months to 36 months.

Reasonable adjustments:

• If reasonable adjustment is required, the needs should be highlighted HGT prior to enrolment.
• Practical demonstration requirements still need to be met.

Skills Recognition

• Credit Transfer
o If you have previously completed units of competency that are equivalent to those in your course, you may be able to receive a credit transfer. This means you won’t need to repeat training for units you’ve already achieved.
o To apply, you’ll need to provide certified copies of your qualification or statement of attainment, or your USI transcript. We will verify your documents with the issuing RTO or the national register before awarding any credit.

• Recognition of prior learning (RPL)
At HGT, we recognise that you may have gained skills and knowledge through previous work, study or life experience. RPL is a formal assessment process that allows us to evaluate these exiting skills and, where appropriate, give you credit for what you already know.

To discuss RPL and whether it applies to your situation, please get in contact with us.

Assessment and Outcomes

• Once you have received the adequate training in a unit of competency you will have the opportunity to complete the assessment tasks to gain a competency rating for each unit.
• If for any reason you are unable to complete your traineeship, you will be issued a Statement of Attainment, which records units of competency achieved. This statement will be issued by Hospitality Group Training and can be used in the future when applying for Mutual Recognition.
• The traineeship certificate is an official document issued by Hospitality Group Training to recognise successful completion of a traineeship. Traineeship certificates are nationally recognised throughout Australia.
• To be eligible to receive this certificate you must:

o Successfully complete all units of competency selected in your training program outline.
o Ensure that the evidence of assessment has been completed by the trainee, employer and assessor

Complaints and Appeal

• If your assessor does not find you competent, you will receive feedback from them, regarding your performance and the areas that need to be improved, and you can be re-assessed at another time.
• If you disagree with the assessment or the way in which you have been assessed, you can appeal. Any appeal must be lodged within one month of being notified of the assessment outcome.
• An application form is available from HGT so that you can lodge your formal appeal in writing, clearly stating your grounds for appeal.

Code of Conduct

• Every workplace will provide you with their own code of conduct policies which you must adhere to whilst under their employment.
• General principles however would recommend that we are all responsible for our conduct in the workplace. As a trainee you should aim to encourage each other to uphold the principles and responsibilities outlined in your workplace code and ensure that your behaviour is above reproach and able to withstand public scrutiny.

Dress Standards

• If uniforms are required to be worn in the workplace, these are to be kept clean and in good repair.
• All clothes should be worn neatly and appropriately.
• All safety clothes/equipment must be used where applicable and kept in good repair.

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SIT40422 – Cert IV in Hospitality